Delivery Information

Our Delivery Service

  • We send goods by overnight carrier to destinations on the GB mainland only.

  • We can deliver to your home or place of work, and to the home or work-place of your relatives, friends, colleagues or business associates. 

  • We must have a complete postcode and mobile telephone number for every delivery address.

  • We deliver on Tuesdays, Wednesdays, Thursdays, Fridays and now Saturdays.
    *We can deliver to the Scottish Highlands & Islands on Wednesdays and Thursdays only. 

  • Because our products are perishable, we must have an alternative delivery instruction for any private address, such as "leave in porch/on step/with a neighbour". This is particularly important if you are sending a surprise gift; but, even if you are planning to be in, circumstances do change.

  • We would ideally like 48 hours’ notice of your order, but we will pull out the stops if you cannot give us that much time. In the latter case, please telephone your order - 01225 448748 – rather than place it through the website.

  • In any case, please place your order by midday, if you require it for the following day. 

Delivery Charges

  • Delivery is FREE for all orders over £20.00 in value. For any order lower in value than £20.00, our pricing is very simple, it costs £2.95 to get your order delivered to any address on the GB mainland.*Excluding Highlands & Islands (a delivery surcharge may apply).
  • Some delivery addresses in the Scottish Highlands and Islands can take two days for our couriers to reach. If you enter a postcode that this may apply to, you will see 'Two Day Delivery by Courier' as your delivery option.
  • In those instances, please note that the date you have selected on our shipping calendar may not be guaranteed. Therefore please allow for an additional day for your goods to arrive.
  • A delivery surcharge may also apply. Should you need any advice on this point, simply give us a call on 01225 448748.

Ordering By Telephone

  • Call 01225 448748.

  • Office hours: Monday-Friday, 8.30am-5.30pm.

  • The answer-phone is always available outside these times.

  • Lines busy? Please leave a message and telephone number, and we will get back to you.